Shop Sales Executive - Nakuru
Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
To effectively execute sales and customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover.
Job Dimensions
Safe custody and accountability for M-Pesa Cash and E-Float
Assist M-pesa Customers with deposit and withdrawal transactions
Serve walk in clients while up holding high quality level of service
Sell across the range products and monitor the sales trends
Post FSE and Shop Sales to the POS system(SAP)
Maintenance of creative and attractive displays
Gather market intelligence
Prepare monthly, weekly and daily reports as required and submit in a timely manner
Liaise with the outlet manager in managing stock levels and recommending new products.
Reconciling sales and cash collections by close of business.
Perform routine cashiering from time to time
Performing other tasks as and when requested by the outlet Manager
Participate in outdoor sales promotional activity during roadshows and other events
Key Result Areas
Deliver sales targets in adherence to company procedures and related rules and regulations set by partners(Safaricom Dealership)
Key Decisions
Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
Deciding on the right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs)
Monthly turnover
Growth in the number of M-pesa transactions per day
No. of new Customers recruited to the branch
Time taken and effectiveness of resolution offered in handling customer complaints. Number of registered customer compliments or complaints in a given time period.
Key Relationships
Branch Manager- Daily reconciliations of M-Pesa & the Daily collections by the Cashier. Escalation of issues that are require managerial attention
Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.
Shop Sales Executives – coordination of shop floor activity to maximize sales and increase customer care efficiency
Qualifications, Knowledge and Experience
Academic qualification/s
Diploma in sales and marketing, Public Relations or Business Management
Skills
Selling skills
ICT proficiency; Experience with a POS system
Good communication skills
Good negotiation skills
Relevant experience
At least 6 months selling experience in selling
Other requirements
Certificate of good conduct
Should be innovative.
If you meet all the above requirements, kindly send us your cv (include your current and expected salalry in the CV) to:
Frank Management Consult Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
To effectively execute sales and customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover.
Job Dimensions
Safe custody and accountability for M-Pesa Cash and E-Float
Assist M-pesa Customers with deposit and withdrawal transactions
Serve walk in clients while up holding high quality level of service
Sell across the range products and monitor the sales trends
Post FSE and Shop Sales to the POS system(SAP)
Maintenance of creative and attractive displays
Gather market intelligence
Prepare monthly, weekly and daily reports as required and submit in a timely manner
Liaise with the outlet manager in managing stock levels and recommending new products.
Reconciling sales and cash collections by close of business.
Perform routine cashiering from time to time
Performing other tasks as and when requested by the outlet Manager
Participate in outdoor sales promotional activity during roadshows and other events
Key Result Areas
Deliver sales targets in adherence to company procedures and related rules and regulations set by partners(Safaricom Dealership)
Key Decisions
Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.
Deciding on the right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs)
Monthly turnover
Growth in the number of M-pesa transactions per day
No. of new Customers recruited to the branch
Time taken and effectiveness of resolution offered in handling customer complaints. Number of registered customer compliments or complaints in a given time period.
Key Relationships
Branch Manager- Daily reconciliations of M-Pesa & the Daily collections by the Cashier. Escalation of issues that are require managerial attention
Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.
Shop Sales Executives – coordination of shop floor activity to maximize sales and increase customer care efficiency
Qualifications, Knowledge and Experience
Academic qualification/s
Diploma in sales and marketing, Public Relations or Business Management
Skills
Selling skills
ICT proficiency; Experience with a POS system
Good communication skills
Good negotiation skills
Relevant experience
At least 6 months selling experience in selling
Other requirements
Certificate of good conduct
Should be innovative.
If you meet all the above requirements, kindly send us your cv (include your current and expected salalry in the CV) to:
Frank Management Consult Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
