Customer Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a lady pursuing a Diploma or a Degree in 1st or 2nd year of your studies in any field except IT or completed college level of education?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering telephone support requests
Processing Testimonials (depending on language)
Various support tasks assigned
Key Skills and Competences
Internet and Computer literate
Passion for Customer Service
Ability to respond promptly to customer inquiries
Ability to multitask and take up more workload when required
Outstanding language skills (grammatically correct, can express things clearly)
Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
Very good work ethics (is reliable, motivated, professional)
Interested?
Call 0732376239/0716267044 today Tuesday 3rd June as from 2.00 pm to 5.00pm ONLY to book your slot for interview.
Location: Nairobi
Industry: BPO
Are you a lady pursuing a Diploma or a Degree in 1st or 2nd year of your studies in any field except IT or completed college level of education?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
Screening and moderating user submitted content, answering support requests and performing support functions.
Moderating and screening written user content on Profiles
Moderating and screening user submitted photos
Answering Online Help Requests
Answering telephone support requests
Processing Testimonials (depending on language)
Various support tasks assigned
Key Skills and Competences
Internet and Computer literate
Passion for Customer Service
Ability to respond promptly to customer inquiries
Ability to multitask and take up more workload when required
Outstanding language skills (grammatically correct, can express things clearly)
Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
Very good work ethics (is reliable, motivated, professional)
Interested?
Call 0732376239/0716267044 today Tuesday 3rd June as from 2.00 pm to 5.00pm ONLY to book your slot for interview.
