Showroom Assistant - Career Solutions Africa - Nairobi

Job Description
Position Overview:

The Showroom Assistant is responsible for the management of the showroom & ensuring that the image of the company is at all the times well displayed.

He/she shall attend to all client requests received and liaise with the marketing team to ensure that expectations are all met in a timely manner.

Job Responsibilities:
Being the Showroom Assistant, you are Directly Accountable for;

Brand Image
Maintaining the Company Image to the highest standards.
Ensure that products display in the showroom is pleasing and attractive.
Ensure that the showroom in constantly maintained as neat and clean.
Ensure that product catalogues are always available for the clients review.

Customer Service
Assist clients in product selection and advice on products based on needs.
Respond to client queries on all showroom products.
Research on potential clients online, send them the company profile and invite them to visit the showroom.
Respond to quotation and proforma invoice requests when need be.
Organize for refreshments for all showroom clients

Ensuring that he/she is constantly well aware of the stock levels of the items in stock.
Liaise with the Stores to ensure that all items displayed in the showroom are available in stock except in cases of special imports where he/she should be well aware of the importing lead time. He/she should also ensure that all items stocked have a display in the showroom.
Advice the management of any inquiries made by the client on items that are not displayed/ stocked.
Maintain an asset register of all products displayed in the showroom.
Maintain an asset movement registers of all items taken from the showroom for marketing events and confirm their return back to the showroom.
Act as a reliever to the Front Office Customer service Agent when need be.
Perform other related duties or assignment as directed.

Organizational Alignment:
Reports to the Assistant Manager Customer Service.

Date:        9 September 2014
City/Town:    Nairobi
Location:    Nairobi Area
Wage/Salary:        Negotiable
Start:        Asap
Duration:        Permanent
Type:    Full Time
How to apply:
Company:        Career Solutions Africa
Contact:        Mr Kiarie


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