General Motors East Africa, the leading Automotive Company in the East Africa Region assembling and distributing Global brands, Isuzu & Chevrolet has the following employment opportunity:-
Credit Analyst
Ref: FIN/HRBP/05
Reporting to the Credit Manager, the successful candidate will be responsible for the following:-
· Ensure documentation for vehicle sales to Dealers under dealer floor and Cheque discounting are followed to the bank on a weekly basis for payments
· Ensure documentation for Vehicle registration for Direct Sales are accurate to enable smooth presentation at KRA
· Ensure documentation for Insurance jobs are complete before release of the Vehicle from the workshop
· Give special attention on insurance jobs and provide feedback to the after sales department
· Ensure sound credit facility is available before release of spare parts and serviced vehicles for credit customers
· Ensure timely follow up, documentation and resolution of all disputed items
· Perform monthly customer database, clean up by carrying out the archiving and deletion of dormant accounts in After Sales
· Maintenance of General Motors E. A. Finance Business Continuity plans
· Credit Risk evaluation of all customers making credit applications
· Ensure creation of accounts for new customers is done accurately
· Ensure timely collection of all due debts and escalation of any problematic debtor
· Involvement in month end closing procedure so as to facilitate the process.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Accounting or Finance
· Minimum two years work experience in Accounting
· CPA(K) Finalist
· Computer literate in MS Office packages
· Experience in SAP an added advantage
· Analytical capacity, research skills and interpersonal skills.
Inventory Coordinator
Ref: AFS/HRBP/01
Reporting to the Parts Operations Manager, the successful candidate will be responsible for the following functions:-
· Maintaining data for Parts & Accessory ordering model – including stock level, minimum stock requirements, transit times and economic order quantities
· Preparing orders for parts including direct shipments and specifying mode of transportation using appropriate forecasting models
· Monitoring logistics for parts in-transit, expediting orders as required and confirming delivery of direct shipment orders
· Analyzing parts inventory including preparing excess and obsolete status reports, notification of scrap requirements and identifying parts eligible for liquidation programs
· Ensuring inventory management is done as per General Motors policies within the required controls.
For appointment to this position, the successful candidate must have the following qualifications:-
· Bachelors Degree, preferably in Supply Chain Management / Purchasing, Inventory and Logistics Management or Statistics
· At least five years work experience in a similar environment
· Knowledge in Inventory Management and Warehouse operations
· Excellent communication, organization and administrative skills
· Proficiency in Microsoft Office, MS Query
· Knowledge in SAP system will be an added advantage.
Body Building Engineer - Body Building
Ref: ENG/HRBP/07
Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
· Manage the body building suppliers development and approval process
· Manage the company’s vehicle body specifications development process
· Develop body building suppliers manufacturing tooling requirements guidelines and manage the implementation and sustenance processes
· Development of the suppliers quality performance feedback and manage the continuous improvement processes
· Champion resolution of Product Quality Problems affecting vehicle bodies and accessories and manage product Engineering Changes
· Management of all body building specifications guides/books and section processes
· Update the management on vehicle body building market design trends, regulatory environment and best practices.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
· Experience in Automotive industry in an Engineering capacity
· Skill and knowledge in the development of manufacturing tooling
· Strong supervisory and people management skills
· Strong analytical skills and proficiency in spreadsheets management & CAD
· Excellent problem solving, communication, interpersonal and presentation skills
· High standards of integrity and attention to detail.
Product Engineer - Vehicle Systems & Validations
Ref: ENG/HRBP/09
Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
· Manage the product specifications development process
· Managing the product Supply/ Deletion (S/D) change with the source plants and champion localization through Local Development section
· Managing the products field problems resolution process.
· Managing the development and maintenance of accurate pilot Bill of Materials for local content and complementary set order (CSO/PRD) parts for all new products
· Prepare engineering design and specification changes geared towards suitability for local conditions and cost reduction.
· Conduct new product prototypes testing and results analysis for Engineering decision making
· Maintenance of product engineering specifications guides/books, drawings and product engineering and planning file cabinets as per ILM procedures
· Provide Engineering support to the plant that ensures effective and quick problem resolution process for quality concerns attributed to engineering (Ref. BIQ Core Requirements: Feedback/ Feed- forward: 5)
· Review and update product engineering & development Internal Control Procedures (ICP’s), desk procedures and compliance with GM policy
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
· Experience in Automotive industry in an Engineering capacity
· Skill and knowledge in the development of Product Engineering Specifications & Guidelines
· Strong supervisory and people management skills
· Strong analytical skills and proficiency in spreadsheets management
· Excellent problem solving, communication, interpersonal & presentation skills
· High level of integrity and attention to detail.
Process Engineers
(2 Positions)
Ref: ENG/HRBP/11
Reporting to the Senior Supervisor, Manufacturing & Industrial Engineering, the successful candidates will be responsible for the following functions:
· Develop production process layouts
· Provide and maintain production assembly instructions
· Develop production work standards and workplace organization standards
· Define production processes, identify critical processes and develop necessary process controls
· Provide production tools and necessary assembly aids
· Establish safety requirements for the established operations
· Develop safe use instructions for direct and indirect process materials
· Coordinate the implementation and validation of engineering changes
· Maintain accurate production Bill of Material
· Analyse and implement countermeasures for production engineering problems
For appointment to this position, the successful candidate must have the following minimum requirements:
· BSc Degree in Mechanical or Manufacturing Engineering
· Proficiency in Auto CAD/ Inventory Design packages
· Computer literate in MS Office packages
· Experience or Exposure in a Manufacturing environment is a distinct advantage
Maintenance Technician
Ref: MFG/HRBP/12
Reporting to the Senior Supervisor - Maintenance, the successful candidate will be responsible for the following functions:
· Carrying out preventive maintenance for the plant equipment & machinery
· Fault Diagnosis, Troubleshooting and Corrective maintenance of productive and facilities equipment
· Carrying out plumbing, welding and fabrication work in the plant
· Installation and commissioning of new equipment and systems
· Implementation of maintenance specific Safety programs (Fall Hazard safety, Confined Space safety, Energy lockout, Skilled Trades safety and Contractor safety programs)
· Ensuring compliance with Environmental Health & Safety (EHS) and Quality policies.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Higher National Diploma in Mechanical Engineering (Plant Option)
· Computer proficiency
· Ability to work under minimum supervision
· Good communication skills/interpersonal skills
· Knowledge of Maintenance systems and processes, SAP Knowledge, Forklift Operation licence and basic knowledge of Electrical Wiring will be an added advantage.
Stores Supervisor
Ref: SCN/HRBP/10
Reporting to the Supervisor, Production Planning & Supply Chain, the successful candidate will be responsible for the following functions:
· Organizing and establishing systems for inventory control to minimize shortages, overstocking and obsolescence.
· Originate, process and follow-up on all orders for tools, machine parts, stationary and all other MRO (non-productive) materials.
· Ensuring that all materials are properly stored and arranged in the stores area for ease of handling and to avoid damage & pilferage.
· Timely updating and maintenance of all inventory Records and Systems to reflect actual inventory movements and levels at every point in time.
· Setting up and maintaining necessary controls to determine future inventory requirements.
· Establishing and maintaining processes for identification and removal of obsolete/excess materials from cribs and recommend/request write off.
· Preparation for and coordination of physical inventory (stock take) activities, both cyclic and annual in the Technical and Local content stores.
· Maintaining safety and good housekeeping standards in line with General Motors Health and Safety policy.
· Ensuring compliance with Quality and Environmental requirements in line with General Motors East Africa QMS and EMS policies and ISO 9001 & 14001 standards.
· Ensure compliance with Local and International labour laws and agreements.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors degree in Procurement & Supply Chain, Engineering, Finance, or a related field.
· Diploma in Stores Management & Stock Control or Purchasing & Supply Management (CIPS) will be an added advantage.
· Minimum five years experience in a similar position.
· Excellent oral and written communication skills, problem solving skills and analytical ability
· High level of interpersonal skills to work effectively with others, motivate employees and elicit work output.
· Working knowledge of computerized inventory control systems (Knowledge of SAP is a distinct advantage).
· Good planning and organizational skills
Field Service Consultant
Ref: AFS/HRBP/02
Reporting to the Technical & After sales Business Development Manager, the successful candidate will be responsible for the following:-
· Development of Quality Service at the Dealerships
· Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
· Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
· Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
· Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
· Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
· Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
· Provide Technical support to Fleet customers
· Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
· Work with assigned Dealers to grow Aftersales business.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bsc in Mechatronic or Automotive Engineering
· Minimum five years hands on experience in a busy motor vehicle repair workshop
· Computer literate in MS Office packages
· Ability to work independently and as part of a team
· Good report writing skills and high personal integrity
· Analytical capacity and detail oriented.
Digital Marketing & CRM Executive
Ref: SSM/HRBP/09
Reporting to the Senior Digital Marketing & CRM Coordinator, the successful candidate will be responsible for the following:-
· Coordinate the design, usability, content update and search engine optimization for Isuzu, Chevrolet and General Motors East Africa (GMEA) websites
· Implement content generation and update on all GM East Africa’s social media platforms to ensure consistent growth and high levels of online brand engagements
· Continuously asses current website capabilities and recommend new website functionalities to enhance online user experience
· Coordinate Internet research and industry online activities to inform new digital strategies for the company
· Coordinate online and offline lead generation and lead management
· Coordinate E-mail Marketing, Digital Advertising and mobile advertising (SMS, MMS, WAP, etc.)
· Analyse customer data to answer and support strategic digital and offline marketing campaigns
· Monitor and analyse digital marketing & CRM activities and provide regular reports to the management teams.
For appointment to this position, the successful candidate must have the following minimum requirements:
· At least one year experience in Sales and Marketing function
· Bachelors Degree in Marketing, Business IT or related degree
· Experience in digital environment
· Good analytical skills
· Excellent written and oral skills in English
· Strong interpersonal skills required to develop internal & external relationships
· Excellent computer skills in MS Word, Excel and PowerPoint, digital marketing tools.
Senior Internal Auditor
Ref: FIN/HRBP/04
Reporting to the Controller Finance, the successful candidates will be responsible for the following:-
· Plans financial, regulatory, compliance or operational reviews/audits
· Performs audit procedures to verify that controls are operating through testing and interviewing techniques
· Analyses and concludes on effectiveness and efficiency of control environment
· Identifies control gaps and opportunities for improvement
· Prepares timely audit reports for senior management
· Assess, evaluate and promote compliance to company policies and procedures
· Contributes, as appropriate, in the year-end financial audit with the external auditor
· Provides advice on internal control and participates in enhancing internal audit standards and practices within the company
· Coordinates work with Risk, Legal & Compliance and other control related activities
· Researches new or technical subjects when required to support audits.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors degree in Accounting or Finance
· CPA (K)
· Minimum of five years experience in audit environment
· Must have experience working with SAP software
· Good understanding of International Financial Reporting Standards (IFRS), Institute of Internal Auditors and superior analytical skills
· Ability to manage projects when required and manage risks appropriately
· Experience in preparing audit reports addressed to senior management
· Strong interpersonal and communication skills for interaction with relevant teams
· Strong work ethics with a strong sense of integrity.
Business Development Executive – Emerging Segments
Ref: SSM/HRBP/08
Reporting to the Government, Fleet & Chevrolet Sales Manager, the successful candidate will be responsible for the following:-
· Proactively plan and develop emerging segments to drive revenue growth and accounts
· Forge new relationships and prospecting in the target market
· Understand the nature of emerging market segments buying behavior and create a marketing mix to address the needs of these customers
· Monitor market trends/economic activities and opportunities.
· Aggressively drive growth through superior customer service and product knowledge for effective selling, consultations and presentation of the products to the target market
· Develop segment through creating rapport and sustainable network in the market
· Participate in Tenders, Economic policy seminars, and understanding current Government / Devolved procurement systems
· Advice customers on the financial packages which are available with finance houses/leasing partners for purchase/leasing of vehicles and handle documentation
· Participating in Brand promotional activities and develop innovative ways of capturing opportunities in the assigned segment
· Develop and enhance a working relationship with dealers to explore opportunities, value additions and local content
· Understand, follow-up on sales processes from prospecting to delivery and handover of vehicles to the customers and Customer Service Index feedback
· Credit control management.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Business, Marketing or related fields
· Professional Marketing certificate an added advantage
· Minimum five years experience in related field
· Computer literate in MS Office packages
· Conceptual and analytical skill with ability to multitask
· Excellent communicator with ability to work with dynamic teams
· Enthusiastic and passionate about results
· Presentation and negotiation skills.
Communications Manager
Ref: SSM/HRBP/06
Reporting to the Communications Manager, GM Africa, the successful candidate will be responsible for the following:-
· Overseeing the development of effective communications strategies for the markets:
· Ensure that the right strategies are developed to lead internal and external communications in Kenya. This be aligned to the overall company Strategic Plan and objective.
· Executive Communications support: Proactively prepare material for senior leadership to support all media and other high level engagement/stakeholder events and activities.
· Effectively leverage the media: Ensure that the right content and messaging is developed for engaging with the media both on a proactive and reactive basis.
· Flawless launches of products to the media: Ensure that product communications strategies are developed and implemented which will positively and consistently communicate brand and product attributes of new and current products to stakeholders via the media.
· Implementation of high impact PR and CSR projects: Ensure that all Public Relations and Corporate Social Responsibility projects which are implemented are aligned to the overall Communications strategy.
· Crisis Communications management: Proactively develop communications plans to ensure that the company is well prepared to effectively lead any potential negative/challenging situations which could affect the reputation of the company, its brands and products.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Public Relations, Communications or related field
· Professional Diploma in Marketing or Public Relations from Charter Institute of Marketing an added advantage
· Minimum seven years work experience in related field
· Excellent understanding of the media on a regional, national and international level
· Expertise on all matters relating to marketing, public relations and communications
· The ability to develop relations with partner organisations, media representatives and other external bodies
· Excellent communication skills, both written and verbal
· Excellent advisory skills and confidence giving advice and information to senior managers.
Regional Sales Manager
2 Positions
Ref: SSM/HRBP/05
Reporting to the General Manager, Sales & Marketing, the successful candidate will be responsible for the following:-
· Develop, set monthly sales and review annual dealer business plan for each dealer in his/her region
· Formulate monthly vehicle ordering forecasts with dealer participation to anticipate customer demand well in advance
· Work out sales related marketing initiatives aimed at additional sales, service and parts revenue
· Implement policies and procedures developed by General Motors East Africa to uphold brand reputation and create a conducive environment for business
· Enforce high standards for dealership premises and facility maintenance
· Assist dealer in brand support, local and regional marketing activities
· Build and nurture strong dealership teams and help dealer management retain talent
· Assess trends, identify root causes of deficiencies and recommend action plans to optimize customer satisfaction levels and dealership profitability
· Monitor working capital availability by analysing cash flows to ensure funds are available for ordering vehicles
· Assist General Motors E. A. in identifying potential dealership applicants in order to achieve desired market representation.
· Provide a monthly report to his/her supervisor for assigned dealerships, territory on market information and all dealers’ performance
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Marketing or Business Studies
· Professional qualification in Marketing an added advantage
· Minimum seven years experience in related field
· Computer literate in MS Office packages
· Conceptual, analytical Excellent communicator skill with ability to work with dynamic teams
· Leadership, consultancy and coaching skills
· Good presentation and negotiation skills
How to Apply
Please send your application and CV quoting the position reference on both letter and envelope to:
The HR Business Partner,
General Motors East Africa Ltd,
Enterprise/Mombasa road,
P.O. Box 30527 – 00100,
Nairobi
or at careers.kenya@gm.com
Only qualified candidates will be contacted
Credit Analyst
Ref: FIN/HRBP/05
Reporting to the Credit Manager, the successful candidate will be responsible for the following:-
· Ensure documentation for vehicle sales to Dealers under dealer floor and Cheque discounting are followed to the bank on a weekly basis for payments
· Ensure documentation for Vehicle registration for Direct Sales are accurate to enable smooth presentation at KRA
· Ensure documentation for Insurance jobs are complete before release of the Vehicle from the workshop
· Give special attention on insurance jobs and provide feedback to the after sales department
· Ensure sound credit facility is available before release of spare parts and serviced vehicles for credit customers
· Ensure timely follow up, documentation and resolution of all disputed items
· Perform monthly customer database, clean up by carrying out the archiving and deletion of dormant accounts in After Sales
· Maintenance of General Motors E. A. Finance Business Continuity plans
· Credit Risk evaluation of all customers making credit applications
· Ensure creation of accounts for new customers is done accurately
· Ensure timely collection of all due debts and escalation of any problematic debtor
· Involvement in month end closing procedure so as to facilitate the process.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Accounting or Finance
· Minimum two years work experience in Accounting
· CPA(K) Finalist
· Computer literate in MS Office packages
· Experience in SAP an added advantage
· Analytical capacity, research skills and interpersonal skills.
Inventory Coordinator
Ref: AFS/HRBP/01
Reporting to the Parts Operations Manager, the successful candidate will be responsible for the following functions:-
· Maintaining data for Parts & Accessory ordering model – including stock level, minimum stock requirements, transit times and economic order quantities
· Preparing orders for parts including direct shipments and specifying mode of transportation using appropriate forecasting models
· Monitoring logistics for parts in-transit, expediting orders as required and confirming delivery of direct shipment orders
· Analyzing parts inventory including preparing excess and obsolete status reports, notification of scrap requirements and identifying parts eligible for liquidation programs
· Ensuring inventory management is done as per General Motors policies within the required controls.
For appointment to this position, the successful candidate must have the following qualifications:-
· Bachelors Degree, preferably in Supply Chain Management / Purchasing, Inventory and Logistics Management or Statistics
· At least five years work experience in a similar environment
· Knowledge in Inventory Management and Warehouse operations
· Excellent communication, organization and administrative skills
· Proficiency in Microsoft Office, MS Query
· Knowledge in SAP system will be an added advantage.
Body Building Engineer - Body Building
Ref: ENG/HRBP/07
Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
· Manage the body building suppliers development and approval process
· Manage the company’s vehicle body specifications development process
· Develop body building suppliers manufacturing tooling requirements guidelines and manage the implementation and sustenance processes
· Development of the suppliers quality performance feedback and manage the continuous improvement processes
· Champion resolution of Product Quality Problems affecting vehicle bodies and accessories and manage product Engineering Changes
· Management of all body building specifications guides/books and section processes
· Update the management on vehicle body building market design trends, regulatory environment and best practices.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
· Experience in Automotive industry in an Engineering capacity
· Skill and knowledge in the development of manufacturing tooling
· Strong supervisory and people management skills
· Strong analytical skills and proficiency in spreadsheets management & CAD
· Excellent problem solving, communication, interpersonal and presentation skills
· High standards of integrity and attention to detail.
Product Engineer - Vehicle Systems & Validations
Ref: ENG/HRBP/09
Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
· Manage the product specifications development process
· Managing the product Supply/ Deletion (S/D) change with the source plants and champion localization through Local Development section
· Managing the products field problems resolution process.
· Managing the development and maintenance of accurate pilot Bill of Materials for local content and complementary set order (CSO/PRD) parts for all new products
· Prepare engineering design and specification changes geared towards suitability for local conditions and cost reduction.
· Conduct new product prototypes testing and results analysis for Engineering decision making
· Maintenance of product engineering specifications guides/books, drawings and product engineering and planning file cabinets as per ILM procedures
· Provide Engineering support to the plant that ensures effective and quick problem resolution process for quality concerns attributed to engineering (Ref. BIQ Core Requirements: Feedback/ Feed- forward: 5)
· Review and update product engineering & development Internal Control Procedures (ICP’s), desk procedures and compliance with GM policy
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
· Experience in Automotive industry in an Engineering capacity
· Skill and knowledge in the development of Product Engineering Specifications & Guidelines
· Strong supervisory and people management skills
· Strong analytical skills and proficiency in spreadsheets management
· Excellent problem solving, communication, interpersonal & presentation skills
· High level of integrity and attention to detail.
Process Engineers
(2 Positions)
Ref: ENG/HRBP/11
Reporting to the Senior Supervisor, Manufacturing & Industrial Engineering, the successful candidates will be responsible for the following functions:
· Develop production process layouts
· Provide and maintain production assembly instructions
· Develop production work standards and workplace organization standards
· Define production processes, identify critical processes and develop necessary process controls
· Provide production tools and necessary assembly aids
· Establish safety requirements for the established operations
· Develop safe use instructions for direct and indirect process materials
· Coordinate the implementation and validation of engineering changes
· Maintain accurate production Bill of Material
· Analyse and implement countermeasures for production engineering problems
For appointment to this position, the successful candidate must have the following minimum requirements:
· BSc Degree in Mechanical or Manufacturing Engineering
· Proficiency in Auto CAD/ Inventory Design packages
· Computer literate in MS Office packages
· Experience or Exposure in a Manufacturing environment is a distinct advantage
Maintenance Technician
Ref: MFG/HRBP/12
Reporting to the Senior Supervisor - Maintenance, the successful candidate will be responsible for the following functions:
· Carrying out preventive maintenance for the plant equipment & machinery
· Fault Diagnosis, Troubleshooting and Corrective maintenance of productive and facilities equipment
· Carrying out plumbing, welding and fabrication work in the plant
· Installation and commissioning of new equipment and systems
· Implementation of maintenance specific Safety programs (Fall Hazard safety, Confined Space safety, Energy lockout, Skilled Trades safety and Contractor safety programs)
· Ensuring compliance with Environmental Health & Safety (EHS) and Quality policies.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Higher National Diploma in Mechanical Engineering (Plant Option)
· Computer proficiency
· Ability to work under minimum supervision
· Good communication skills/interpersonal skills
· Knowledge of Maintenance systems and processes, SAP Knowledge, Forklift Operation licence and basic knowledge of Electrical Wiring will be an added advantage.
Stores Supervisor
Ref: SCN/HRBP/10
Reporting to the Supervisor, Production Planning & Supply Chain, the successful candidate will be responsible for the following functions:
· Organizing and establishing systems for inventory control to minimize shortages, overstocking and obsolescence.
· Originate, process and follow-up on all orders for tools, machine parts, stationary and all other MRO (non-productive) materials.
· Ensuring that all materials are properly stored and arranged in the stores area for ease of handling and to avoid damage & pilferage.
· Timely updating and maintenance of all inventory Records and Systems to reflect actual inventory movements and levels at every point in time.
· Setting up and maintaining necessary controls to determine future inventory requirements.
· Establishing and maintaining processes for identification and removal of obsolete/excess materials from cribs and recommend/request write off.
· Preparation for and coordination of physical inventory (stock take) activities, both cyclic and annual in the Technical and Local content stores.
· Maintaining safety and good housekeeping standards in line with General Motors Health and Safety policy.
· Ensuring compliance with Quality and Environmental requirements in line with General Motors East Africa QMS and EMS policies and ISO 9001 & 14001 standards.
· Ensure compliance with Local and International labour laws and agreements.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors degree in Procurement & Supply Chain, Engineering, Finance, or a related field.
· Diploma in Stores Management & Stock Control or Purchasing & Supply Management (CIPS) will be an added advantage.
· Minimum five years experience in a similar position.
· Excellent oral and written communication skills, problem solving skills and analytical ability
· High level of interpersonal skills to work effectively with others, motivate employees and elicit work output.
· Working knowledge of computerized inventory control systems (Knowledge of SAP is a distinct advantage).
· Good planning and organizational skills
Field Service Consultant
Ref: AFS/HRBP/02
Reporting to the Technical & After sales Business Development Manager, the successful candidate will be responsible for the following:-
· Development of Quality Service at the Dealerships
· Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
· Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
· Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
· Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
· Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
· Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
· Provide Technical support to Fleet customers
· Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
· Work with assigned Dealers to grow Aftersales business.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bsc in Mechatronic or Automotive Engineering
· Minimum five years hands on experience in a busy motor vehicle repair workshop
· Computer literate in MS Office packages
· Ability to work independently and as part of a team
· Good report writing skills and high personal integrity
· Analytical capacity and detail oriented.
Digital Marketing & CRM Executive
Ref: SSM/HRBP/09
Reporting to the Senior Digital Marketing & CRM Coordinator, the successful candidate will be responsible for the following:-
· Coordinate the design, usability, content update and search engine optimization for Isuzu, Chevrolet and General Motors East Africa (GMEA) websites
· Implement content generation and update on all GM East Africa’s social media platforms to ensure consistent growth and high levels of online brand engagements
· Continuously asses current website capabilities and recommend new website functionalities to enhance online user experience
· Coordinate Internet research and industry online activities to inform new digital strategies for the company
· Coordinate online and offline lead generation and lead management
· Coordinate E-mail Marketing, Digital Advertising and mobile advertising (SMS, MMS, WAP, etc.)
· Analyse customer data to answer and support strategic digital and offline marketing campaigns
· Monitor and analyse digital marketing & CRM activities and provide regular reports to the management teams.
For appointment to this position, the successful candidate must have the following minimum requirements:
· At least one year experience in Sales and Marketing function
· Bachelors Degree in Marketing, Business IT or related degree
· Experience in digital environment
· Good analytical skills
· Excellent written and oral skills in English
· Strong interpersonal skills required to develop internal & external relationships
· Excellent computer skills in MS Word, Excel and PowerPoint, digital marketing tools.
Senior Internal Auditor
Ref: FIN/HRBP/04
Reporting to the Controller Finance, the successful candidates will be responsible for the following:-
· Plans financial, regulatory, compliance or operational reviews/audits
· Performs audit procedures to verify that controls are operating through testing and interviewing techniques
· Analyses and concludes on effectiveness and efficiency of control environment
· Identifies control gaps and opportunities for improvement
· Prepares timely audit reports for senior management
· Assess, evaluate and promote compliance to company policies and procedures
· Contributes, as appropriate, in the year-end financial audit with the external auditor
· Provides advice on internal control and participates in enhancing internal audit standards and practices within the company
· Coordinates work with Risk, Legal & Compliance and other control related activities
· Researches new or technical subjects when required to support audits.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors degree in Accounting or Finance
· CPA (K)
· Minimum of five years experience in audit environment
· Must have experience working with SAP software
· Good understanding of International Financial Reporting Standards (IFRS), Institute of Internal Auditors and superior analytical skills
· Ability to manage projects when required and manage risks appropriately
· Experience in preparing audit reports addressed to senior management
· Strong interpersonal and communication skills for interaction with relevant teams
· Strong work ethics with a strong sense of integrity.
Business Development Executive – Emerging Segments
Ref: SSM/HRBP/08
Reporting to the Government, Fleet & Chevrolet Sales Manager, the successful candidate will be responsible for the following:-
· Proactively plan and develop emerging segments to drive revenue growth and accounts
· Forge new relationships and prospecting in the target market
· Understand the nature of emerging market segments buying behavior and create a marketing mix to address the needs of these customers
· Monitor market trends/economic activities and opportunities.
· Aggressively drive growth through superior customer service and product knowledge for effective selling, consultations and presentation of the products to the target market
· Develop segment through creating rapport and sustainable network in the market
· Participate in Tenders, Economic policy seminars, and understanding current Government / Devolved procurement systems
· Advice customers on the financial packages which are available with finance houses/leasing partners for purchase/leasing of vehicles and handle documentation
· Participating in Brand promotional activities and develop innovative ways of capturing opportunities in the assigned segment
· Develop and enhance a working relationship with dealers to explore opportunities, value additions and local content
· Understand, follow-up on sales processes from prospecting to delivery and handover of vehicles to the customers and Customer Service Index feedback
· Credit control management.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Business, Marketing or related fields
· Professional Marketing certificate an added advantage
· Minimum five years experience in related field
· Computer literate in MS Office packages
· Conceptual and analytical skill with ability to multitask
· Excellent communicator with ability to work with dynamic teams
· Enthusiastic and passionate about results
· Presentation and negotiation skills.
Communications Manager
Ref: SSM/HRBP/06
Reporting to the Communications Manager, GM Africa, the successful candidate will be responsible for the following:-
· Overseeing the development of effective communications strategies for the markets:
· Ensure that the right strategies are developed to lead internal and external communications in Kenya. This be aligned to the overall company Strategic Plan and objective.
· Executive Communications support: Proactively prepare material for senior leadership to support all media and other high level engagement/stakeholder events and activities.
· Effectively leverage the media: Ensure that the right content and messaging is developed for engaging with the media both on a proactive and reactive basis.
· Flawless launches of products to the media: Ensure that product communications strategies are developed and implemented which will positively and consistently communicate brand and product attributes of new and current products to stakeholders via the media.
· Implementation of high impact PR and CSR projects: Ensure that all Public Relations and Corporate Social Responsibility projects which are implemented are aligned to the overall Communications strategy.
· Crisis Communications management: Proactively develop communications plans to ensure that the company is well prepared to effectively lead any potential negative/challenging situations which could affect the reputation of the company, its brands and products.
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Public Relations, Communications or related field
· Professional Diploma in Marketing or Public Relations from Charter Institute of Marketing an added advantage
· Minimum seven years work experience in related field
· Excellent understanding of the media on a regional, national and international level
· Expertise on all matters relating to marketing, public relations and communications
· The ability to develop relations with partner organisations, media representatives and other external bodies
· Excellent communication skills, both written and verbal
· Excellent advisory skills and confidence giving advice and information to senior managers.
Regional Sales Manager
2 Positions
Ref: SSM/HRBP/05
Reporting to the General Manager, Sales & Marketing, the successful candidate will be responsible for the following:-
· Develop, set monthly sales and review annual dealer business plan for each dealer in his/her region
· Formulate monthly vehicle ordering forecasts with dealer participation to anticipate customer demand well in advance
· Work out sales related marketing initiatives aimed at additional sales, service and parts revenue
· Implement policies and procedures developed by General Motors East Africa to uphold brand reputation and create a conducive environment for business
· Enforce high standards for dealership premises and facility maintenance
· Assist dealer in brand support, local and regional marketing activities
· Build and nurture strong dealership teams and help dealer management retain talent
· Assess trends, identify root causes of deficiencies and recommend action plans to optimize customer satisfaction levels and dealership profitability
· Monitor working capital availability by analysing cash flows to ensure funds are available for ordering vehicles
· Assist General Motors E. A. in identifying potential dealership applicants in order to achieve desired market representation.
· Provide a monthly report to his/her supervisor for assigned dealerships, territory on market information and all dealers’ performance
For appointment to this position, the successful candidate must have the following minimum requirements:
· Bachelors Degree in Marketing or Business Studies
· Professional qualification in Marketing an added advantage
· Minimum seven years experience in related field
· Computer literate in MS Office packages
· Conceptual, analytical Excellent communicator skill with ability to work with dynamic teams
· Leadership, consultancy and coaching skills
· Good presentation and negotiation skills
How to Apply
Please send your application and CV quoting the position reference on both letter and envelope to:
The HR Business Partner,
General Motors East Africa Ltd,
Enterprise/Mombasa road,
P.O. Box 30527 – 00100,
Nairobi
or at careers.kenya@gm.com
Only qualified candidates will be contacted