Call Centre/Customer Service Representative - Summit Holdings Limited - Nairobi

Receives and places telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry. Also may require research skills to troubleshoot customer problems. Excellent communication abilities and data entry skills are essential.Duties at an inbound call center include responding to customer inquiries, processing orders and routing calls to appropriate departments. Responsibilities at an outbound call center include contacting businesses or individuals, describing products or services, and obtaining customer information and leads. Handles a high volume of calls, usually leveraging an autodialer system. Performs data entry, maintains customer databases and logs calls. Excellent communication, customer service and alphanumeric data entry skills are required.

Date:        15 December 2014
City/Town:    Nairobi
Location:    Nairobi Area
Wage/Salary:        Attractive
Start:        Asap
Duration:        Permanent
Type:    Full Time
How to apply:    sxxxxxxxxxxxxxxxxxxxx@xxxxx.xxx
Company:        Summit Holdings Limited
Contact:        Mr Sam
Phone:       
Fax:       
Email:     summitholdingscareers@gmail.com