New Coast Resort Sales and Marketing Manager - Nairobi

A newly established resort based at the coast is currently seeking to add to its dynamic and energetic team a Sales and Marketing Manager to be based in Nairobi;

Level of Education: A Higher National Diploma/ Degree in Marketing or other related field

Experience: Minimum of 4 years’ experience as a Sales and Marketing Manager in a hotel or resort.

Other Requirements: Must be a Team player, should possess good interpersonal skills, clear and concise written and verbal communication skills, and should have an outgoing personality. Member of CIM will be an added advantage.

Sales Responsibilities

  •     Resort sales responsibilities include selling guestrooms, meeting space and other resort services to customers whether individual or groups.
  •     Conducting site inspections with prospective customers, as well as soliciting and generating new business.
  •     During the sales process, responsibility for negotiating contracts, pricing, credit terms, warranties and delivery dates.

Other Responsibilities:

  •     Preparation and presentation of proposals, maintaining well-organized documentation and reports, attending and participating in various sales and resort’s staff meetings, and coordinating customer-service requests as needed.

Researching New Accounts
  •     Research is essential to bringing in new business for the resort thus the incumbent will spend part of his (her) time researching and identifying accounts.
  •     Other types of accounts can include weddings and receptions, local corporate training groups or local events, such as conferences, team building and corporate staff retreats.

Closing Sales
  •     Every function should ultimately lead to “closing” or securing sales for the resort
  •     Identifying and courting customers, selling the benefits and amenities of the resort and following up with the customer actions that help close sales.

Maintaining Accounts
  •     Tasked with keeping clients happy and managing accounts.
  •     Ensuring that events are completed successfully, this can also include negotiating prices and rewarding customers for loyalty and/or accepting feedback to help make the next prospected event even more successful.

Repeat Business
  •     To ensure repeat business, follow up with each client to ensure a good experience was had.
  •     Work to set dates for the next convention or event with the client as soon as possible.

New Business
  •     To use viral marketing techniques to drive new business. This is by utilizing the emails captured through the resorts website and using social networking sites such as Facebook and Twitter to gather new clients.

If you meet the above requirements and are interested in this exciting opportunity, you are invited to strictly email your cover letter and CV, clearly detailing your current remuneration and expectations to  before the close of business 10/3/2013.


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