Customer Relationship Manager
Location: Nairobi
Our client, a successful supplier of office furniture and equipment and rated among the 100 most successful SMEs in Kenya is looking for a Customer Relationship Manager.
The successful candidate will be the liaison between the business and its customers.
He/she will assess customer needs and generate sales leads through more personalized service.
He/she will develop relationship strategies and programs that produce business value.
Key Tasks and Responsibilities
Understand the customers’ list and divide it into segments that are cost and time effective for the company and sales team.
Supervise and administer tender documentation, facilitate the buying and authorize the tender before it is sent out.
Ensure that bid bonds are facilitated by accounts office on time, keep a record and follow up on the same
Centralize and consolidate all email generated quotations, tenders and prequalification as well as all the sales associated letters
Revive all dormant Accounts
Lead opportunity generations through E-Mail and the Website and monitor all emails sent to ensure that they are responded to
Supervise and co-ordinate daily activities of the sales force in order to achieve company’s objective
Recruitment and selection: Orientation, develop and training of additional sales people
Assist the sales team in the closing process
Assist in dividing sales team in various territory based the key objectives
Enhance and supervise display of the showroom
Qualifications, Training and Experience
Degree/ Diploma in Business Management
Diploma in Business Administration
5 years experience in Managerial position
Experience in debt management
To apply, send your CV and cover letter to recruit@flexi-personnel.com before Friday 22th March, 2013.
Clearly indicate the position applied for and the minimum salary expectation on the subject line.
Location: Nairobi
Our client, a successful supplier of office furniture and equipment and rated among the 100 most successful SMEs in Kenya is looking for a Customer Relationship Manager.
The successful candidate will be the liaison between the business and its customers.
He/she will assess customer needs and generate sales leads through more personalized service.
He/she will develop relationship strategies and programs that produce business value.
Key Tasks and Responsibilities
Understand the customers’ list and divide it into segments that are cost and time effective for the company and sales team.
Supervise and administer tender documentation, facilitate the buying and authorize the tender before it is sent out.
Ensure that bid bonds are facilitated by accounts office on time, keep a record and follow up on the same
Centralize and consolidate all email generated quotations, tenders and prequalification as well as all the sales associated letters
Revive all dormant Accounts
Lead opportunity generations through E-Mail and the Website and monitor all emails sent to ensure that they are responded to
Supervise and co-ordinate daily activities of the sales force in order to achieve company’s objective
Recruitment and selection: Orientation, develop and training of additional sales people
Assist the sales team in the closing process
Assist in dividing sales team in various territory based the key objectives
Enhance and supervise display of the showroom
Qualifications, Training and Experience
Degree/ Diploma in Business Management
Diploma in Business Administration
5 years experience in Managerial position
Experience in debt management
To apply, send your CV and cover letter to recruit@flexi-personnel.com before Friday 22th March, 2013.
Clearly indicate the position applied for and the minimum salary expectation on the subject line.
