Duties and responsibilities
• Tele-sales and cargo canvassing
• Securing meetings and booking appointments for the field sales team
• Soliciting and negotiating rates from airlines and shipping lines
• Coordination booking and documentation for export with airlines and shipping lines
• Raising job cards, LPO’s and arranging payment of third party charges such as freight and break-bulk.
• Tracking of shipments and consequently updating the clients with the status.
• Spearheading corporate responsibility activities.
• Conducting customers’ surveys.
• Handling customers’ complaints
• Handling receivable revenues through receipting and banking.
• Liaising with Mombasa office for all Nairobi related business and customers
• Attending stakeholders meetings and representing the company as may be required
• Any other official duty as may be delegated.
Competencies;
• Minimum academic qualification; diploma in shipping (FDS), Marketing, Public relations and or transport and logistics.
• Minimum experience; two years in a busy freight firm, clearing and forwarding, shipping line, airline or handling facilities such as CFS and customs sheds.
• Good in both written and spoken communication in the national languages. Foreign language is an added advantage.
• Good interpersonal and organizational skills.
Key Performance Areas.
➢ Respond to inquiry within thirty minutes for local and an hour for international.
➢ Provide daily shipment status to clients’.
➢ Ensure clients are giving pre-alert three days of shipment arrival for airfreight and seven days for sea freight
➢ Provide proof of delivery to nominating agent same day the shipment is received by the consignee.
➢ Make minimum of ten calls daily to clients.
➢ Book at least two field appointments per day to each sales team member.
➢ Bank the received revenue same day as given by the client.
➢ Generate marketing report by 5th day of each month.
If you believe you are the right candidate and can clearly demonstrate your ability to meet the criteria given above, please submit your application with detailed CV stating your current position, remuneration, expected remuneration, copies of certificates and testimonials in confidence, daytime telephone and 3 references with telephone numbers and email to: xxxxxx@xxx-xxxxxxxxxx.xxx attention of the HR & Administration Manager to be received on or before 18th May 2014. Only shortlisted applicants will be contacted.
Date: 9 May 2014
City/Town: Mombasa
Location: Coast
Wage/Salary: Negotiable
Start: Immediately
Duration: Permanent
Type: Full Time
How to apply: Email
Company: Express Shipping & Logistics (EA) Ltd
Contact:
Phone:
Fax:
Email: career@esl-eastafrica.com
• Tele-sales and cargo canvassing
• Securing meetings and booking appointments for the field sales team
• Soliciting and negotiating rates from airlines and shipping lines
• Coordination booking and documentation for export with airlines and shipping lines
• Raising job cards, LPO’s and arranging payment of third party charges such as freight and break-bulk.
• Tracking of shipments and consequently updating the clients with the status.
• Spearheading corporate responsibility activities.
• Conducting customers’ surveys.
• Handling customers’ complaints
• Handling receivable revenues through receipting and banking.
• Liaising with Mombasa office for all Nairobi related business and customers
• Attending stakeholders meetings and representing the company as may be required
• Any other official duty as may be delegated.
Competencies;
• Minimum academic qualification; diploma in shipping (FDS), Marketing, Public relations and or transport and logistics.
• Minimum experience; two years in a busy freight firm, clearing and forwarding, shipping line, airline or handling facilities such as CFS and customs sheds.
• Good in both written and spoken communication in the national languages. Foreign language is an added advantage.
• Good interpersonal and organizational skills.
Key Performance Areas.
➢ Respond to inquiry within thirty minutes for local and an hour for international.
➢ Provide daily shipment status to clients’.
➢ Ensure clients are giving pre-alert three days of shipment arrival for airfreight and seven days for sea freight
➢ Provide proof of delivery to nominating agent same day the shipment is received by the consignee.
➢ Make minimum of ten calls daily to clients.
➢ Book at least two field appointments per day to each sales team member.
➢ Bank the received revenue same day as given by the client.
➢ Generate marketing report by 5th day of each month.
If you believe you are the right candidate and can clearly demonstrate your ability to meet the criteria given above, please submit your application with detailed CV stating your current position, remuneration, expected remuneration, copies of certificates and testimonials in confidence, daytime telephone and 3 references with telephone numbers and email to: xxxxxx@xxx-xxxxxxxxxx.xxx attention of the HR & Administration Manager to be received on or before 18th May 2014. Only shortlisted applicants will be contacted.
Date: 9 May 2014
City/Town: Mombasa
Location: Coast
Wage/Salary: Negotiable
Start: Immediately
Duration: Permanent
Type: Full Time
How to apply: Email
Company: Express Shipping & Logistics (EA) Ltd
Contact:
Phone:
Fax:
Email: career@esl-eastafrica.com
