AFTER SALES SERVICE AGENTS
Job Title: After Sale Services Technician
Department: Aftersales Service
Reports To: Aftersales Manager
Area: Nairobi(15 posts) and Mombasa (5 posts)
JOB OBJECTIVE:
To provide a vibrant and competitive advantage towards attracting and retention of customers through quality and efficient onsite service delivery
DUTIES AND RESPONSIBILITIES:
•Antenna installation, cable networks installation, coaxial cabling connections and installations.
•Routine maintenance and repair of electronic gadgets
•Collect customer inquiries, explain product function and resolve problems
Work with the customers to ensure they are properly serviced
•Provide onsite service to customers as designated
•Project a professional company image through effective services to customer.
SKILLS AND COMPETENCIES:
•Clearly demonstrate location awareness of Nairobi, Coast regions and their environs
•Excellent communication skills (verbal and written)
• Strong interpersonal skills
•Prior experience in customer service
•Must be a resident of Homabay
•Flexibility with regard to work schedule
• Intermediate computer proficiency and IT skills
EDUCATION/EXPERIENCE:
•A degree or diploma from a recognized institution or certificate with experience.
•Basic understanding of electronic engineering is a must
•1+ years of experience
•Sales or customer service experience will be added advantage.
Date: 19 November 2014
City/Town: Nairobi and Mombasa
Location: Nationwide
Wage/Salary: Competitive
Start: Asap
Duration: 3 Months Contract
Type: Full Time
How to apply: email
Company: StarTimes Media (Kenya) Co., Ltd
Contact: HR Manager
Phone:
Fax:
Email: hr.startimes@gmail.com
Job Title: After Sale Services Technician
Department: Aftersales Service
Reports To: Aftersales Manager
Area: Nairobi(15 posts) and Mombasa (5 posts)
JOB OBJECTIVE:
To provide a vibrant and competitive advantage towards attracting and retention of customers through quality and efficient onsite service delivery
DUTIES AND RESPONSIBILITIES:
•Antenna installation, cable networks installation, coaxial cabling connections and installations.
•Routine maintenance and repair of electronic gadgets
•Collect customer inquiries, explain product function and resolve problems
Work with the customers to ensure they are properly serviced
•Provide onsite service to customers as designated
•Project a professional company image through effective services to customer.
SKILLS AND COMPETENCIES:
•Clearly demonstrate location awareness of Nairobi, Coast regions and their environs
•Excellent communication skills (verbal and written)
• Strong interpersonal skills
•Prior experience in customer service
•Must be a resident of Homabay
•Flexibility with regard to work schedule
• Intermediate computer proficiency and IT skills
EDUCATION/EXPERIENCE:
•A degree or diploma from a recognized institution or certificate with experience.
•Basic understanding of electronic engineering is a must
•1+ years of experience
•Sales or customer service experience will be added advantage.
Date: 19 November 2014
City/Town: Nairobi and Mombasa
Location: Nationwide
Wage/Salary: Competitive
Start: Asap
Duration: 3 Months Contract
Type: Full Time
How to apply: email
Company: StarTimes Media (Kenya) Co., Ltd
Contact: HR Manager
Phone:
Fax:
Email: hr.startimes@gmail.com
